Privacy policy

Deslicer ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and act to protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data We Collect

We only collect essential data to provide and improve our services. This includes:

Contact Information: When you reach out to us via our website, we may collect your name, email, phone number, and company details.

Payment Information: Once a business relationship is established, we may collect billing details necessary for transactions.

Website Usage Data: We use Google Analytics to track anonymized visitor interactions, such as page views and browsing behavior, to enhance our website.

Software Data: Our software primarily processes program-related data rather than personal user data. If any personal data is collected through our software, it will be explicitly stated and handled securely.

2. How We Use Your Data

We use your data to:

• Respond to inquiries and communicate with potential customers.
• Process payments and manage business transactions.
• Improve our website and user experience through analytics.
• Ensure the functionality of our software and services.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Legitimate Interest: For sales communication and service improvements.
• Contractual Obligation: When handling payments and business agreements.
• Consent: When required for specific processing activities, such as analytics.

4. Data Sharing & Third Parties

We do not sell your data. We may share necessary information with:

• Payment providers for transaction processing.
• Google Analytics for website analysis (only anonymized data).
• Service providers assisting with business operations. Mainly for data storage, please see below.

5. Data Storage & Security

We store your data securely and only for as long as needed to be able to contact and work with you. We implement security measures to protect against unauthorized access, alteration, or loss.

We use third-party services for data storage and business operations:

• Website Hosting: Our website is hosted on virtual servers located in the Nordics.
• CRM & Sales Data: We use HubSpot (servers in Germany) and notion (Cloudbased on AWS) to manage customer relationships and sales processes. We also use Zapier to automate some workflows
• These third-party providers comply with applicable data protection regulations and have security measures in place to protect your data. Learn more about the privacy policies of Hubspot, Notion and Zapier

6. Your Rights Under GDPR

You have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to processing or request data portability.
• Withdraw consent where applicable. Please find contact information below.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

info[at]deslicer.com